How to Prepare a Custom Stone Product or Processing Enquiry
A clear stone-product enquiry helps the quotation describe the item you intend to buy. Start with the model, finished dimensions, quantity, preferred material and destination. Confirm technical details and commercial terms before placing an order.
For a marble or travertine table
Provide finished length × width × height, quantity, preferred material and finish, base design and destination. If you have installation or access constraints, include a drawing or sketch and explain them. Ask the quotation to identify top thickness, base construction, whether parts ship separately, packing dimensions and gross weight. See the Calacatta marble dining table reference and furniture collection.
For an integrated stone basin
Provide overall width × depth × height, quantity, material and a dimensioned drawing. Identify bowl layout, drain outlet, tap holes, any overflow requirement and installation method. Confirm compatibility with your fittings, the support arrangement and installation responsibilities before approving production. See the integrated marble wash basin reference and wash basin collection.
For a bathroom accessory set
List each component and the number of sets, preferred dimensions and finish. A reference image alone may leave uncertainty about which pieces are included. Ask for a written component list and packing description. See the travertine bathroom accessory set reference.
Will natural stone match a photograph exactly?
Natural stone can vary in colour, veining and texture. Use approved samples, slab photographs or an agreed material reference to define expectations for the particular order. A catalogue image identifies a design; it does not establish identical appearance for every piece.
Does a production lead time include shipping?
Do not assume that it does. Ask when production timing starts, what approvals or payments are required, and whether freight is included. Confirm transport timing separately for the destination and shipping arrangement stated in the quotation.
What should be checked before accepting a quote?
Check the model, material, finished dimensions, finish, quantity, sample terms, minimum order quantity, drawing approval, packaging, production timing and freight scope. For a basin, also check drain and tap details. For a table, check base and assembly details. Obtain order-specific confirmation rather than relying on an illustrative webpage.
Copy this enquiry checklist
Product or model: ___
Dimensions and units: ___
Quantity: ___
Material and finish: ___
Drawing or component list: ___
Destination and desired timing: ___
Sample, packing or installation requirements: ___
Contact email: ___
Request a custom stone quote · Email your drawings · Browse the catalogue
Download the quotation checklist
Copy the fields you know and send the completed checklist with your drawing. Dimensions, quantity, material, destination and budget help us prepare a focused discussion.
Download the plain-text checklist (English)
What should I approve before production?
Confirm the drawing version and units, material or slab reference, finish, edges, openings and included parts. Request the proposed packing arrangement and clarify who handles freight and any delivery damage. Agree the actual terms with us before ordering.
Additional brief for stone processing and composite panels
What should I send for a honeycomb or backlit stone processing quote?
Send the intended use, stone selection, finished panel sizes and quantity, facing and total thickness requirements, preferred backing, edges, cut-outs, joints and fixing interfaces. For backlit work, include the lighting arrangement and sample review conditions. Identify surface treatment requirements separately from the backing and installation details.
Which costs should a stone-processing quote identify?
Separate the supplied stone and backing, cutting and edge work, openings, surface treatment, samples, included fittings, packing and freight. Clarify whether the enquiry is for processing supplied material or supplying fabricated components. Keep production timing, transport timing and destination charges distinct in the written offer.
Compare the evidence with the ordered product
How should I match stone-panel technical evidence to my project?
Match the stone type, facing thickness, backing, total thickness, adhesive and fixing arrangement to the proposed panel. Check the test method, specimen, date, results and issuing laboratory when comparing a report. A workshop image demonstrates the pictured process; a backlit sample demonstrates appearance under its recorded lighting conditions. Neither describes every possible panel construction.
What approval record helps avoid a stone fabrication misunderstanding?
Keep the approved drawing revision, stone or slab reference, surface finish, backing, edges, openings, included components and packing scope together. For a basin, include drain and tap references; for a table, include the base connection; for a panel, include support and fixing interfaces. State any required project documentation before approving the fabrication scope.
Use the product page to define the table or basin geometry. Agree the processing build-up, sample and included supply separately in the quotation.Processing choices for this project